Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder coming from your local delivery service and would certainly like to terminate your order, 1st check your email and/or spam filter to make sure you clicked on the correct delivery address and/or URL. Once this provides been done, if you are nevertheless interested in continuing, basically reply to the email with the information on your request and you may greatly appreciate any assistance you might offer. For specialized issues, you may need to contact customer support via their particular phone number: (Toll Free). Alternatively, if a person have any additional questions, you could send us a great email and we all will try our best in order to assist you.
Your bundle will arrive at your current door within 7 to ten working days. Please be aware that will shipping times might vary from a single courier company in order to another. It is therefore, usually preferable to purchase with a reliable company. To help ensure your package arrives safely, all of us always advise that you sign your parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services are required to plainly display this signature confirmation on all sent items, which include Element Vape goods.
Once your parcel has arrived at your doorway, you will have to collect that as soon as possible. This will be normally done by completing a self-addressed, stamped envelope with your return address and tracking amount. Upon arrival, keep your unit is completely charged and well prepared to start out using that immediately. Tend not to hold out for your Aspect Vape product to warm up; this cannot be stressed sufficient, especially in the case regarding rechargeable batteries.
As layed out in the above section, when shipping in order to UK residents, delivery is going to be facilitated by simply one of our across the country network of courier companies, such because DPD, FED EX or UPS — but please enable for additional fees to be obtained into consideration EightVape any time placing your purchase. Customers located inside the Republic of eire are not permitted to buy online. Inside most cases, clients located within the Republic of Ireland will be unable to purchase the object with the use of credit credit cards or free e cards. We are currently going through some issues along with credit card scams in The european countries and certain instances, payments made using these methods might be declined or even reversed. In add-on, all deliveries to be able to EU customers may possibly be susceptible to fees and import tasks.
Whenever shipping internationally, you should note that customs procedures are really time-consuming and frequently require the assistance of a great independent customs agent. In the circumstance of an brought in product, delivery occasions will be based mostly on your courier’s international delivery services and transit times may greatly exceed our internal shipping estimates. In case you are unsure of expected transit times, please get in touch with us immediately. International orders will usually arrive within three to five business days after payment has recently been received.
For all those questions regarding this matter, make sure you note that every concerns should be focused towards our corporate headquarters. Should an individual need to make adjustments or inquire regarding our services within general, you could do so from anytime during enterprise hours, Monday through Friday, except Sunday, Wednesday, and Thursday. Should you possess any other concerns, you can both contact our consumer service team or perhaps one of our sales representatives on the main office. In case you prefer to location your order on-line, you are pleasant to visit internet site and follow the particular simple instructions provided. All billing in addition to ordering information will be provided in the click of a button.
As always, we strongly advise that all purchases be paid for in full before shipping and delivery or delivery associated with products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of payment. In the occasion of a problem in any merchandise, please contact all of us right away for any return or alternative. As long because your satisfaction is our number one priority, all of us will work along with you to make sure that you have got the absolute best electronic products available.